Frequently Asked Questions
Everything you need to know about our farm-fresh treats and shipping.
How do you ensure the freshness of your nuts and dried fruits?
We source only the highest quality crops and roast our nuts in small batches right here on the farm. All products are stored in climate-controlled environments and sealed in airtight packaging to ensure they arrive at your door at peak flavor.
What is your shipping policy for perishable items?
We ship nationwide via UPS and USPS. During warmer months, we recommend expedited shipping for chocolate-covered items to prevent melting. Orders are typically processed within 2-3 business days.
Do you offer gift wrapping or custom gift baskets?
Yes! We specialize in custom gift baskets for all occasions. You can select from our pre-designed gourmet crates or contact us to build a custom assortment of nuts, candies, and preserves.
What is your return policy for food products?
Due to food safety regulations, we cannot accept returns on food items. However, if your order is damaged or incorrect, please contact us within 48 hours of delivery and we will make it right with a replacement or refund.
Are your products processed in a facility with allergens?
Yes, our products are processed in a facility that handles peanuts, tree nuts, milk, soy, and wheat. Detailed ingredient lists and allergen warnings are available on each product page.
Can I place a bulk order for events or corporate gifting?
Absolutely. We offer competitive volume discounts for weddings, corporate events, and large holiday orders. Please reach out to our wholesale department for a personalized quote.